Exchange Policy

The product you ordered doesn't suit you?
Is the size or color not what you expected? Or are you not completely satisfied with your order?

You have 7 days from the date of receipt of your order to request an exchange.

Exchange conditions
The product must be returned within 7 days of receiving your order. After this period, it will unfortunately not be possible to return the products. Accompanied by a delivery note, it must be in perfect condition for resale (unused, unsoiled).

Exchange procedures
Call us at 0675808297 to report your return request.
Once your request is approved, a delivery representative will contact you to arrange collection of your returned package.

significant:
Unless there is a problem with our product (shipping error, defective item, etc.), return and delivery costs are the responsibility of the customer.

to have
Once your return is received and inspected, it will be processed by cuirshoes. If your application is accepted:

You will receive a credit in the form of a promotional code corresponding to the amount of your order (excluding shipping costs).
The promo code will be sent within 30 days of receiving your package.

Please note:
Any product returned worn or soiled cannot be returned and will be returned to you.